Privacy Policy

Last updated: 4 February 2026


Raiya Digital Ltd respects your privacy and is committed to protecting your personal data. This privacy policy explains how we collect, use, store, and protect your information when you visit our website at raiya.digital.


1. Who we are


Raiya Digital Ltd is the data controller responsible for your personal data.

Legal name: Raiya Digital Ltd
Company number: 17012318
Registered address:
Second Floor South
The Fitted Rigging House
Anchor Wharf
The Historic Dockyard
Chatham
Kent
England
ME4 4TZ

For any questions about this policy or requests relating to your personal data, you can contact us at becca@raiya.digital.


2. What personal data we collect


We may collect and process the following categories of personal data:

  • Contact details such as name, email address, and company name when you submit a form or contact us
  • Technical data including IP address, browser type, device information, operating system, and referral source
  • Usage data such as pages viewed, time spent on the site, and interactions with content
  • Marketing and advertising data collected via cookies and similar technologies

We do not knowingly collect personal data from children.


3. How we collect your data


Your data may be collected through:

  • Website contact forms
  • Cookies and tracking technologies
  • Analytics and advertising platforms
  • Direct communication such as email enquiries


4. How we use your data


We use your personal data to:

  • Respond to enquiries and provide requested information
  • Operate, maintain, and improve our website
  • Understand how visitors use our website
  • Measure the effectiveness of marketing and advertising campaigns
  • Comply with legal and regulatory obligations


5. Lawful bases for processing


Under UK GDPR, we process your personal data using the following lawful bases:

  • Consent, where you have agreed to cookies or marketing activity
  • Legitimate interests, to operate and improve our business and website
  • Contractual necessity, where processing is required to respond to enquiries or provide services
  • Legal obligation, where required by law


6. Cookies and tracking technologies


Our website uses cookies and similar technologies to improve functionality and performance.

These include:

  • Essential cookies required for the website to function correctly
  • Analytics cookies, including Google Analytics 4, to understand website usage
  • Advertising cookies used to measure and optimise advertising activity

You can manage or withdraw cookie consent at any time via your browser settings or our cookie banner.


7. Google Analytics


We use Google Analytics to collect anonymised and aggregated data about how visitors use our website.

This may include information such as:

  • IP address
  • Device and browser details
  • Pages visited and interactions

Data collected by Google may be processed outside the UK and EEA using appropriate safeguards, including standard contractual clauses.


8. Website platform and hosting


Our website is built and hosted using Duda. Duda acts as a data processor on our behalf and may process personal data to provide website hosting, security, and functionality.

Appropriate technical and organisational safeguards are in place.


9. Advertising and remarketing


We may use advertising cookies and tracking pixels to:

  • Measure the performance of advertising campaigns
  • Show relevant ads to users who have previously visited our website

This data is typically aggregated and does not directly identify you.


10. Data sharing


We do not sell your personal data.

We may share personal data with trusted third parties, including:

  • Website hosting and platform providers
  • Analytics and advertising providers
  • Professional advisers where legally required

All third parties are required to process data securely and in accordance with applicable data protection laws.


11. Data retention


We retain personal data only for as long as necessary to fulfil the purposes outlined in this policy, or as required by law.


12. Your rights


Under UK data protection law, you have the right to:

  • Access your personal data
  • Request correction of inaccurate data
  • Request deletion of your data
  • Object to or restrict processing
  • Withdraw consent at any time
  • Lodge a complaint with the Information Commissioner’s Office

To exercise any of these rights, including requesting access to or removal of your personal data, please contact becca@raiya.digital.


13. Data security


We take appropriate technical and organisational measures to protect personal data against loss, misuse, unauthorised access, or disclosure.


14. Changes to this policy


We may update this privacy policy from time to time. Any changes will be published on this page with an updated revision date.